ATTENTION: A Recall has
Been Issued for Specific Recently Issued Alien Cams
Click Here for the Testing Report from
Northwest Laboratories - 5-5-06
Click Here for the Cam Recall Press Release - 4-18-06 (PDF)
Click here to download Adobe's free PDF reader.
January 12, 2006
Colorado Custom Hardware (CCH) has recently completed an investigation,
and extensive testing of our product to identify and isolate safety issues
concerning the brazing on CCH Alien cams.The safety of our customers is
our number one priority and therefore we are issuing a recall for any cam
bearing the marking described below.
The units with this issue are marked with a small center punch dimple (picture)
at the base of the round ball where the axle goes through the cable eye.
Although few failures have been reported, CCH recommends immediately discontinuing
the use of any Alien cams with this mark. We are issuing a full recall of
these cams. Please return them to CCH for a free replacement. You can mail
your cams to:
Colorado Custom Hardware Inc.
ATTN: Brazing Recall
115 East Lyon Street
Laramie, WY 82072
CCH has always worked to assure the absolute highest quality of every cam
we produce, and we are currently working on ways to further enhance our
already stringent standards of quality control. Again, I would like to reiterate
that ensuring the quality and safety of all CCH products is our highest
priority.
Sincerely,
David Waggoner
President of Colorado Custom Hardware
Technical Documentation
CCH is committed to answering all of your questions concerning this recall, regardless of how technical or specific. We are currently working to provide documentation explaining the reasons behind the recall and what steps we have taken to improve our already stringent quality control measures. Please check back regularly for updates.